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Definitely maybe download failed - support?

PostPosted: 09 Aug 2016, 06:02
by Arranhuntley
Hi

Can you tell me where I get support for the downloads? I bought the DM heavy vinyl and got the code. I've tried to download with it twice now and just get a .PART file after the download which I can't do anything with. Tried downloading again and it says attempts exceeded. How do I get my music?

Thanks

Re: Definitely maybe download failed - support?

PostPosted: 09 Aug 2016, 09:15
by Wonsaponatime
Hi. It sounds like the download failed to complete. The store may be able to help with this- their email address is orders@sandbag.uk.com. Thank you